Cookie Policy
This Cookie Policy was last updated on 26/10/2026 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
1. Introduction
The website https://dermique.bg/ (hereinafter referred to as the “Website”) presents a general overview of the activities of the “Dermique Group” (hereinafter referred to as the “Group”, “We”, “Dermique”), which includes and relates to the services offered by the following commercial companies:
“Dermique” OOD, UIC: 208569169, with headquarters and registered address: Sofia, 1463, Triaditsa district, 89D Vitosha Blvd., fl. 15, ap. 11a (“Dermique” OOD) – a beauty salon providing non-invasive cosmetic and aesthetic procedures for face and body, as well as other standard cosmetic services related to skin care and aesthetic appearance.
“Medical center Dermique” OOD, UIC: 208744394, with headquarters and registered address: Sofia, 1463, Triaditsa district, 89D Vitosha Blvd., fl. 15, ap. 11A – a medical facility providing outpatient medical care.
The website uses cookies and other related technologies (for convenience, all such technologies are referred to as “cookies”). Cookies are also placed by third parties we work with. In the document below, we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Analytical cookies
We use analytical cookies to optimize the website experience for our users/visitors. With these analytical cookies, we get insights into the usage of our website. We ask your permission to place analytical cookies.
5.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to display advertising or to track the user’s activity on this website or across several websites for marketing purposes.
6. Placed cookies
| Service | Category | Name | Expiration | Function | Data sharing |
|---|---|---|---|---|---|
| Complianz | Functional | cmplz_functional | 365 days | Saves visitor’s cookie preferences | This data is not shared with third parties. |
| Complianz | Functional | cmplz_preferences | 365 days | Saves visitor’s cookie preferences | This data is not shared with third parties. |
| Complianz | Functional | cmplz_marketing | 365 days | Saves visitor’s cookie preferences | This data is not shared with third parties. |
| Complianz | Functional | cmplz_consented_services | 365 days | Saves visitor’s cookie preferences | This data is not shared with third parties. |
| Google Analytics | Statistics | _ga | 2 years | Distinguishes unique visitors for site statistics | This data is shared with marketing service providers. |
| Google Analytics | Statistics | _ga_KSD43Q26EQ | 2 years | Saves session state for site statistics | This data is shared with marketing service providers. |
| Google Ads | Marketing/Tracking | _gcl_au | 3 months | Measures ad performance | This data is shared with marketing service providers. |
| Meta Pixel | Marketing/Tracking | _fbp | 3 months | Measures and improves ad relevance on Meta (Facebook, Instagram) | This data is shared with marketing service providers. |
| Dermique | Statistics / Marketing | dq_ft | 90 days | Remembers how you found the website (campaign or ad click) so the booking form can record it. Deleted when you withdraw consent. | This data is not shared with third parties. |
| Dermique | Marketing | dq_capi_ud | 15 minutes | Links a booking-form submission to Meta ad measurement. Deleted after use. | Email and phone are sent to Meta in hashed form. |
7. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to our use of the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Managing your consent settings
Below is a panel showing the Functional (always active), Statistics, and Marketing categories, from which you can change your consent.
8. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
Right to information: You have the right to be informed about the personal data we process about you and how we process it. You can obtain this information via: this Policy; the information we provide you when using our Services; or by sending an inquiry to our contact email. You can contact us using the contact details provided below.
Right of access: You have the right to request to review or access the personal data we process about you. To access your personal data, you can contact us using the contact details provided below.
Right to rectification: You have the right to request the correction or update of the data we process about you if it is inaccurate or incomplete. You can request the correction of your personal data by contacting us using the contact details provided below.
Right to erasure: You have the right to request the deletion of your personal data when: the personal data is no longer necessary for the purposes for which it was collected or otherwise processed; you withdraw your consent on which the data processing is based and there is no other legal basis for the processing; you object to the processing and there are no overriding legitimate grounds for the processing; the personal data has been unlawfully processed; the personal data must be erased for compliance with a legal obligation in Union or Member State law to which we are subject; the personal data has been collected in relation to the offer of information society services directly to children under Art. 8, para. 1, GDPR. Sometimes we may refuse to delete your personal data. For example, when the personal data is necessary: for exercising the right of freedom of expression and information; to continue processing the data for the purpose for which we collected it; if we have a legitimate interest in processing it that overrides your interest in deletion (e.g., to protect ourselves from fraud); if there is a legal obligation for us to store the data; if the data is necessary for us to establish, exercise, or defend legal claims. To delete your personal data, you can contact us using the contact details provided below.
Right to restriction: You have the right to request that we restrict the processing of your personal data under one of the following conditions:
You contest the accuracy of the personal data. In this case, the restriction of processing is for a period enabling us to verify the accuracy of the personal data;
The processing is unlawful, but you oppose the erasure of the personal data and request the restriction of its use instead;
We no longer need the personal data for the purposes of processing, but they are required by you for the establishment, exercise, or defense of legal claims;
You have objected to processing pending the verification of whether our legitimate grounds override your interests, rights, and freedoms, or are necessary for the establishment, exercise, or defense of legal claims.
You can request the restriction of processing of your personal data by contacting us using the contact details provided below.
Right to object: You have the right to object to the processing of your personal data when we process your personal data on the basis of a legitimate interest or process your personal data for the purposes of personalized advertising (direct marketing). You can object to the processing of your personal data by contacting us using the contact details provided below.
Right to portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit those data to another Controller without hindrance from us, where the processing is based on consent or a contractual obligation and the processing is carried out by automated means. You can exercise your right to portability by contacting us using the contact details provided below.
Right not to be subject to automated decision: You have the right not to be subject to solely automated decisions (decisions made without human intervention), including profiling, where these decisions produce legal effects concerning you or similarly significantly affect you. We do not engage in automated decision-making.
Withdrawal of consent: You have the right to withdraw your given consent for the processing of your personal data when the basis for processing is consent within the meaning of the GDPR. The withdrawal of your consent does not affect the lawfulness of the processing of your personal data by us based on the consent prior to its withdrawal. Consent can be withdrawn in a manner similar to how it was given. For example, by unsubscribing from an email newsletter, through a cookie banner, or by contacting us using the contact details provided below.
Right to lodge a complaint: You have the right to lodge a complaint with the competent supervisory authority if you believe your rights have been violated. Contact details of the competent supervisory authority:
Authority: Commission for Personal Data Protection (CPDP)
Website: https://www.cpdp.bg/
Email: [email protected]
Address: Sofia, 1592, 2 Prof. Tsvetan Lazarov Blvd.
10. Contact details
For questions and/or comments regarding our Cookie Policy and this statement, please contact us using the following contact details:
Website: https://dermique.bg
Email: [email protected]
Contact phone: +359 888 79 89 99